I have reserved for Monday – Whit Monday – for a time slot before 12:00, can I enter?
In our enthusiasm we have accidentally overlooked the national rule – namely that we are only allowed to open our museum at 12:00. It is therefore possible that you have reserved a time slot before that time. If that is the case, you are welcome at noon if we can open our doors. Your visit is therefore still guaranteed, but admission applies from 12:00.
I have booked a package or activity for several people at Aviodrome. Can this continue?
No, unfortunately this cannot take place. You can contact us to change this.
I have a discount coupon from (for example) the Postcode Lottery Benefit Agenda. How can I use it?
You can just use this. Book an entrance via the website, but payment (pins or contactless) takes place at the ticket office at the Aviodrome. Don’t forget to bring your discount coupon.
I bought a ticket via the website and it expires before June 1. Is the validity extended?
The duration of these promotions will be extended until December 31, 2020. This happens automatically and you do not have to do anything yourself.
I have tickets through Social Deal, Plussparen or Eurosparen Winter campaign with limited validity. Is the validity extended?
The duration of these promotions will be extended until December 31, 2020. For further questions, please contact the ticket provider.
I bought tickets via Jumbo Extra’s, ING interest points, Esso Extra’s, Day out Gift card, Day out year card with a specific date. Is the validity extended?
For questions about the validity of tickets with a specific date, please contact the ticket provider.
Can I buy something to eat or drink in the museum?
Yes! Our catering facility is provided with collection points where you can buy a drink and / or snack. Only contactless / pin payment.
Can I use the toilets during my visit?
The toilet facilities are adapted and usable